Terms of Service

1 Who can use Up-To

Anyone aged 13 or over can make an Up-To account with any email address, with Google or with Apple, and see what is happening on campus: events, clubs, dining and athletics.

Posting, Drops, reading what students post and friends are for current Santa Clara University students. To use them you verify a current scu.edu address with a code we email you, and tell us the year you graduate. Verification runs to 30 September each year and ends for good after the class year you gave, so you verify again with a new code.

Chat is open to every signed-in account, verified or not, so you can message, and be messaged by, people who are not SCU students. The app marks each person in a chat as a verified SCU student or not verified. Be careful what you share with people you do not know.

Giving a class year that is not yours, or verifying an address that is not yours, breaks these terms. One verified account per SCU address: an address that is already verified on an account cannot verify a second one.

One account per person. Keep your sign-in details to yourself — what happens on your account is your responsibility.

2 What Up-To is

Up-To shows what is happening on campus and lets students post it. Some of what you see is posted by other students, some comes from the university's public events calendar as the university publishes it, and some is read by software from campus announcement emails. Nobody at Up-To checks any of it before it appears.

Up-To is built by students and is not affiliated with, operated by, or endorsed by Santa Clara University.

Features of Up-To may change, stop working or be removed, and some things may break; tell us what you find from Settings > Share feedback, or at support@up-to.co.

3 How to behave

Do not harass, threaten, bully or target anyone. Do not impersonate another person, a club, or the university. Do not post someone else's private information, or photos of people who have not agreed to it. That includes a flyer photo you post with an Up-To, which is shown with the post, and your profile photo, if you choose to show it in chats.

Do not post events that are not real, or claim something is happening where it is not. The whole app is only useful if what it says is true.

Use a Drop only for something happening now at the spot you pin. Planned free food, club tables and anything with a scheduled start belong in an event instead. Do not put names, private information, contact details, links, weapons or violence in a Drop, and do not pin one at somebody else's home.

Do not post anything illegal, or anything promoting harm. Do not spam, scrape, or try to break the service or get into anyone else's account.

We have zero tolerance for objectionable content and abusive users. That means slurs, hate, threats, harassment, and sexual or violent content aimed at anyone. We remove it, and we may suspend or ban the account that posted it.

You have to agree to these terms before you post. The first time you post an Up-To, make a Drop, post on the feedback board, or send a chat message, the app asks you to agree to the Community rules. You agree once per account. We keep a record that you agreed, to which version, and when. These rules apply to everything you send in chat.

An automatic filter screens Up-Tos, their descriptions, Drops, feedback posts and text chat messages for slurs.

4 Anonymity is not immunity

Every Up-To is anonymous to other students; a student with a posting badge may show the badge on a post, but never their name. Lists of who is going show “A student” unless a person chose to show their name. Elsewhere, in chat, Friends and profiles, other students see your first name and last initial, never your full name. In chat, each person is also marked as a verified SCU student or not, and shows a profile photo only if they chose to. Anonymity does not hide anything you write that identifies you or the spot where a post is pinned.

These rules still apply to every post. We keep a record of which account made each post, so we can still act on them — removing the post and closing the account behind it.

Drops are also anonymous to students. They are visible only to verified SCU accounts, and no student receives the poster's identity. We still keep the account behind each Drop so limits, reports, blocks and posting restrictions work.

5 Your content

What you post is yours. You keep it.

By posting, you give us permission to store and display it inside Up-To so the app can do its job, and to show a preview of it to anyone who opens its link. A live Up-To's link works for anyone who has it — people without an account, and the services that build link previews in messaging apps, included. The preview shows its category, time, place name and how many are going: never its pin, and never the poster's name. That permission ends when you delete the content, except where someone has already shared it on. An Up-To that only expires is not deleted, and our server logs keep a record of what you posted for longer; the privacy policy says what they hold.

No web page shows a Drop. Your permission lets us show its text and the exact spot you pinned to verified SCU students on the Map while it is live, keep the safety and moderation record described in the privacy policy, and remove it when these rules require. Anyone who can see your Drop can forward its text, the nearest building and a link to it through their phone's share sheet, to people outside SCU too. The link opens the Drop only in Up-To, for a verified SCU student while it is live, and nothing they send says who posted it.

What you send in chat is shown to the people in that chat, who can keep it. Within 2 minutes of sending a message you can unsend it, which replaces it for them with the name the chat shows them for you, such as “Maya O. unsent a message.” (or “A student unsent a message.” if you appear to them as “A student” or your account has been deleted); after that it stays for them, and Delete for me takes it off your own screen only. A message you edit shows “Edited”, and anyone in the chat can see what it said before. A photo you send is shown through links that stop working after an hour, but anyone in the chat can save a copy while they can see it; the privacy policy says what we keep, and for how long.

You are confirming you have the right to post what you post.

6 Moderation

If Drops are on at your campus, a Drop has Report and Block this person controls. Your report hides that Drop from you immediately. Reports from two different students can hide it from everyone except its poster while we review it; a limited number of threat-or-danger reports can do that at once. A Drop-only block hides that anonymous poster's Drops from you without revealing who they are or blocking a named account elsewhere in Up-To.

An Up-To has Report and Block this person controls on the post. Your report hides that post from you. A post sent to the whole campus is also hidden from everyone except the person who posted it once two different students have reported it, while we review it. A post sent to chosen people is never hidden that way: it is a plan between those people, and one guest's report is not a veto over the rest of them.

A post on the feedback board has a Report control too. Enough reports hide it from everyone while we review it. Nobody is told who reported a post.

Block this person on an Up-To hides that post from you, future posts from the same account and any post that account has shown its badge on. No name identifies the account in those posts. The person you block is not told, on an Up-To or a Drop; you are not shown who they are either. Settings > Unblock all undoes your blocks. We keep a record of blocks so our team can see them.

In chat, hold a message to report it, or report or block a person from the chat's details. A report sends that message to our team, who may remove it, and then everyone in the chat sees “Message deleted”; until then it is not hidden from the others in the chat. Blocking someone stops direct messages between you, both ways. In a group or event chat you share it hides their messages from you, but takes neither of you out. Settings > Blocked people lets you unblock someone, and Settings > Unblock all undoes every block you have made.

Our team reviews reports within 24 hours. We remove objectionable content and ban the users who post it. We can also temporarily or permanently stop an account from posting Drops and feedback, and close accounts that break these rules. Where we can, we will tell you why. For anything else, write to support@up-to.co.

7 Campus information may be wrong

Dining hours and gym and athletics information come from the university's public websites and calendars. Event listings come from the university's public events calendar, as the university publishes them, and from campus announcement emails, which software reads without a person checking each one. Any of it can be out of date or incorrect, and we cannot promise otherwise.

Some figures are reported by students rather than measured, and the app says so where that is the case.

For anything that matters — a class, a deadline, a game — check the university's own sources.

8 Ending it

You can delete your account at any time, from Settings > Delete account, or by writing to support@up-to.co if you cannot get into the app; the privacy policy says what happens next.

We can suspend or end an account that breaks these rules, or where we have to in order to keep people safe.

A restriction on posting follows your verified scu.edu address, not the account it was given to: making a second account, or signing in a different way, does not lift it.

9 The legal part

Up-To is provided "as is". We do not promise it will always be available, or that everything in it is accurate.

To the extent the law allows, we are not liable for indirect or consequential losses arising from your use of Up-To.

Nothing here limits rights you have that cannot legally be limited.

These terms are governed by the laws of the State of California.

10 Changes

If we change these terms in a way that materially affects you, we will tell you in the app.